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★★★★★
I've worked with a lot of agencies over 15 years in business. Metropolitan Host is different. They actually answer when you call. They actually deliver when they promise. And the work is genuinely excellent.
New York City, NY — Founded 2011
We Are Metropolitan Host. Built in NYC. Built for You.
We are not a marketplace, a freelance platform, or an offshore factory. We are a dedicated New York City team of WordPress specialists, designers, and strategists who have been doing one thing exceptionally well since 2011.
13+
Years in business
3,500+
Clients served worldwide
4.9★
Average client rating
100%
Money-back guarantee
Story
Our Story
From a Brooklyn Apartment
to NYC's Leading WP Agency
Metropolitan Host started in 2011 with a single belief: businesses deserve a real team, not a ticket queue. Our founder built the first twenty sites from a Brooklyn apartment, responding to every client personally, delivering every project on time. That standard hasn't changed.
Today we're a full team of in-house WordPress designers, developers, SEO strategists, and project managers — all based in New York City. We have never outsourced a single project. Every website we build is handled by the same people you talk to when you reach out. That's the Metropolitan Host promise.
We have served clients from the Financial District to Flushing, from Manhattan startups to Brooklyn restaurants to Queens law firms. We understand the New York City market because we live and work in it every day.
2011
Metropolitan Host is Founded
Launched from Brooklyn with a commitment to personal service, fast delivery, and zero outsourcing. First 20 clients served in year one.
2014
First In-House Team
Hired our first full-time designers and developers. Moved into a proper NYC office. Crossed 300 clients served — all with 5-star satisfaction.
2017
Managed Hosting & SEO Launch
Expanded our offerings to include fully managed WordPress hosting and dedicated SEO services, becoming a true full-service WordPress agency.
2020
2,000+ Clients. Zero Outsourcing.
Despite global disruption, grew our team, kept every project in-house, and doubled down on the quality and response times that built our reputation.
Today
3,500+ Clients. Still 100% NYC.
One of New York City's most trusted WordPress agencies. Same values, bigger team, faster delivery — still answering every message personally.
What We Stand For
The Values That Drive Everything We Do
These aren't words on a wall. They are the commitments we make to every client, on every project, every single time.
01
Honesty
We Tell the Truth
If a timeline is tight, we say so. If a feature isn't worth building, we'll tell you. Our clients trust us because we never oversell and never overpromise. Honesty is the foundation of every project.
02
Quality
We Never Cut Corners
Every WordPress site we build is tested, optimized, and reviewed before it touches a live server. We take the same care on a $799 project as we do on a $2,799 enterprise build. Quality is not optional.
03
Ownership
We Own Our Work
If something isn't right, we fix it — no excuses, no extra invoice, no back-and-forth. We take full responsibility for every deliverable and stand behind every line of code we write.
04
People First
Real Humans. Always.
You will never talk to a bot, a ticketing system, or an auto-reply at Metropolitan Host. Every message is answered by a real member of our NYC team — usually within minutes, not hours or days.
The People Behind the Work
Meet the Metropolitan Host NYC Team
Every person on this team is based in New York City, hired in-house, and personally committed to the quality standard that Metropolitan Host was built on.
F
MR
Founder & CEO
Marcus Rivera
13 yrs WordPress experience
Built Metropolitan Host from the ground up in 2011. Still reviews every major project personally. Believes no agency should ever outsource a client's trust.
D
SK
Head of Design
Sofia Kaplan
11 yrs design experience
Leads all creative direction and UI/UX design. Former agency art director who joined Metropolitan Host to do work she's actually proud of. Every site she touches wins clients compliments.
D
JT
Lead WordPress Developer
James Torres
10 yrs WP development
The technical backbone of every build. Specialist in WordPress performance, custom plugin development, WooCommerce, and Core Web Vitals optimization. If it's broken, James fixes it.
P
AN
Senior Project Manager
Aisha Nguyen
9 yrs agency experience
Your main point of contact from kickoff to launch. Aisha keeps every project on time, every client informed, and every team member accountable. The reason our 2-week guarantee holds.
S
DM
SEO Strategist
Daniel Moreau
8 yrs SEO experience
Leads all organic search strategy, technical SEO audits, and local NYC SEO campaigns. Has ranked businesses in some of the most competitive markets in the country — including Manhattan law firms and Brooklyn restaurants.
W
LP
WordPress Developer
Lucia Perez
7 yrs WP development
Specializes in theme customization, Elementor, and WooCommerce store builds. Lucia brings a designer's eye to every technical decision — the result is code that looks as good as it performs.
H
CW
Hosting & Support Lead
Chris Walsh
9 yrs server experience
Oversees all managed hosting infrastructure, security monitoring, and server performance. The person making sure your WordPress site loads in under a second, stays secure, and never goes down unexpectedly.
Metropolitan Host by the Numbers
13 Years of Work.
The Results Speak for Themselves.
3,500+
Clients served since 2011
4.9★
Average client satisfaction rating
2wk
Guaranteed website delivery
0
Projects outsourced. Ever.
<2m
Average live chat response time
100%
Money-back guarantee on all work
13+
Years as a New York City agency
7
Full-time in-house NYC specialists
Why Work With Us
What Makes Metropolitan Host Different
There are thousands of web agencies. Here's why 3,500+ clients chose us — and why they come back.
01
01 — No Outsourcing
100% In-House, Always
Every single task on your project is completed by a member of our NYC team. We have never outsourced a design, a line of code, or a client conversation — and we never will.
02
02 — Delivery
2-Week Guarantee, In Writing
We commit to your launch date before we start. If we miss it, we keep building at zero extra cost. Not a promise — a written guarantee on every single project we take on.
03
03 — Quality
Premium Design, Every Time
We don't use templates. We don't cut and paste. Every WordPress site is designed from scratch for your brand, reviewed by our creative director, and tested across every device.
04
04 — Support
Real People. Real Fast.
Our team responds in under 2 minutes via live chat — not a bot, not an offshore support center. You talk to the people who built your site. That's how it's always been at Metropolitan Host.
05
05 — SEO
SEO From Day One
Every site we build includes technical SEO, on-page optimization, schema markup, and Core Web Vitals. We don't bolt SEO on at the end — we engineer it into the foundation of every build.
06
06 — Guarantee
100% Money-Back. No Questions.
If we don't deliver exactly what we promised, you get a full refund. No fine print. No chasing. No awkward calls. We stand behind every project unconditionally — always have, always will.
What Our Clients Say
3,500+ Businesses Trust Our Team
The best way to understand who we are is to hear it from the people we've worked with.
"
★★★★★
What I love most about Metropolitan Host is that I always know who I'm talking to. Aisha managed my project from day one, and Marcus checked in personally at launch. That level of care is rare.
"
★★★★★
Three years in and I still use Metropolitan Host for hosting, maintenance, and every new page I need. They built something I trust completely — and in this industry, that trust is everything.
Metropolitan
Let's Build Something Together
Ready to Work With a Team
That Actually Shows Up?
3,500+ businesses have trusted Metropolitan Host to design, build, and grow their online presence. We'd love to make yours next — get a quote today and we'll be back to you in under 2 minutes.
We're online now — average reply under 2 minutes
