Get in Touch

How to Contact MetropolitanHost

Two ways to reach our NYC team. Pick whichever fits your question — both are monitored by real developers, not bots.

Fastest Reply

Live Chat

Click the chat button on any page for an instant conversation. Average reply time is under 2 minutes during NYC business hours.

~2 min average response
Detailed Questions

Contact Form

Fill in the form below with your project details. We’ll reply with a tailored solution and a fixed-price quote within 2 business hours.

within 2 business hours

ThemeForest customers — please contact us through your dashboard for order-specific support. It gives our team full visibility into your purchase.

Contact Form

Send Us a Message

Fill in the form below and our NYC team will reply within 2 business hours. All fields marked * are required.

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Response Times

When You’ll Hear Back

No ticket queues. No auto-reply black holes. Here’s exactly what to expect.

<2min
Live Chat

Average reply during NYC business hours.

<2hrs
Contact Form

Within 2 business hours, every ticket.

24/7
Self-Serve

Browse templates or services any time.

Find Us

Brooklyn-Based. Serving Everywhere.

Based in Brooklyn, New York. We work with businesses across all five boroughs directly and with clients in 100+ countries remotely.

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Brooklyn HQOur NYC home base — we serve all five boroughs directly and the world remotely.
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Under 2-hour ReplyLive chat responds in ~2 minutes. Email tickets get a reply within 2 business hours.
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100+ Countries Served3,500+ businesses across North America, Europe, MENA, and APAC trust our work.
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Chat + EmailReply via the chat widget or hello@metropolitanhost.com.