Everything we wish customers knew before buying.
Formats, licenses, updates, support and refunds, answered plainly. If yours isn't here, ask the studio on live chat or email — same business day, 9am–6pm ET.
Before you buy.
What you get, how to choose a format, and how to try a template first.
The complete source code of the format you choose, its documentation and an instant download from your account. Each template page lists the pages and features included.
Pick the format you or your developer already work in. HTML5 is the simplest to host anywhere; WordPress suits sites that non-developers will edit; React, Vue.js and Angular fit JavaScript projects; PHP and Laravel fit server-side projects. Each template page shows which formats it comes in.
Yes. Templates with a live demo have a Live demo button on their page, and every page has a preview gallery.
Yes. Every license includes commercial use, so client work is fine. Personal covers one website, Multi-site up to five, Extended unlimited websites. License terms
Yes. You get the full source code, so you can change colors, fonts, layouts and content freely. The documentation explains how the template is organized.
Formats & licenses.
One license covers one format of one template.
Personal covers one website. Multi-site covers up to five websites. Extended covers unlimited websites. You choose the license on the template page. License terms
Each license covers one format. You can buy another format of the same template at any time, or take all six code formats (HTML5, React, Vue.js, Angular, WordPress and PHP) as a Developer bundle for 20% less than buying them one by one.
No. Licenses cover building websites with the template; they do not allow reselling or redistributing the template itself. License terms
A done-for-you website built on one of our templates. Its page on each template lists what is set up and the price.
Updates & support.
Help from the developers who built the template.
Yes, lifetime updates for the format you bought, at no extra cost. New versions appear in your account downloads.
The studio team that builds the templates, in Brooklyn, New York.
The same business day during New York hours, 9am–6pm ET.
By live chat on any page, or by email at info@metropolitanhost.com.
Refunds & exchanges.
What the refund policy covers, in plain words.
If the files are broken, cannot be installed as documented, or an advertised feature is missing or not working, you get a full refund within 30 days of purchase, to your original payment method. Refund policy
You can exchange it for another template, or for another format of the same template, within 30 days of purchase with no exchange fee. If the new one costs more you pay the difference; if it costs less, the difference is refunded.
Email info@metropolitanhost.com with your order number. We respond to refund and exchange requests within 2 business days.
Services & hosting.
When you want the studio to set it up for you.
Yes. Installation, customization, speed work and full website packages are available at fixed prices. See services
No. Templates run on any standard hosting for their format. If you need a plan, hosting is available at hosting.metropolitanhost.com.
Affiliate program.
Earn a commission by recommending templates.
Yes. Affiliates earn 40% of the template and bundle purchases made by the new customers they refer, for 90 days after the customer opens their link. Joining is free. Affiliate program
A commission is approved 30 days after the order is paid (the refund window) and paid by PayPal on request once your balance reaches $200. Every new affiliate starts with a $50 welcome bonus that counts toward that minimum.
Sign in and open My Account → Affiliate program, or start from the affiliate page. You get a personal link that works on any page of the site.
Ask the studio.
- Live chat and email
- Same business day replies
- New York hours, 9am–6pm ET