Get in Touch

How to Contact MetropolitanHost.

Two ways to reach our NYC team. Pick whichever fits your question — both are monitored by real developers, not bots.

Fastest Reply

Live Chat

Click the chat button on any page to talk to the studio. Replies the same business day, 9am–6pm New York time.

Same business day
Detailed Questions

Contact Form

Fill in the form below with your project details. The studio replies by email the same business day.

Same business day

Existing customers — please contact us through your dashboard for order-specific support. It gives our team full visibility into your purchase.

Send Us a Message.

Fill in the form below and the studio will reply the same business day (9am–6pm ET). All fields marked * are required.

Response Times

When You’ll Hear Back.

Every message is answered by the studio during New York business hours.

Same day
Live Chat

Business days, 9am–6pm New York time.

Same day
Contact Form

A reply by email the same business day.

Any time
Self-Serve

Browse templates or services any time.

Find Us

Brooklyn-Based. Serving Everywhere.

Based in Brooklyn, New York. We work with businesses across all five boroughs directly, and with customers everywhere else online.

Brooklyn HQOur NYC home base — we serve all five boroughs directly and the world remotely.
Same business day repliesLive chat and email, 9am–6pm New York time.
3,300+ customersBusinesses and developers who build with our templates.
Chat + EmailReply via the chat widget or info@metropolitanhost.com.
Ready when you are

Have a question? We're listening.

  • Live chat and email
  • Same business day replies
  • New York hours, 9am–6pm ET