24/7 WordPress Protection

Your WordPress Site Is One Bad Update Away From Disaster.We Make Sure It Never Happens.

A Brooklyn team watching your site 24/7 so you never wake up to a blank page, a defaced homepage, or a checkout that’s been down since Saturday.

See Protection Levels Free Site Audit →
Protecting 120+ NYC sites since 2018 99.98% average uptime Cancel anytime — no contracts
What's at Stake

Three Things That Kill WordPress Sites. All Happen Monthly.

You don’t need a reminder about how much your site matters. You need a reminder about how quietly it can fall apart.

01

Hacked overnight

67% of WordPress hacks exploit outdated plugins. A critical CVE drops on a Sunday — and if your site isn’t patched by Monday morning, attackers find you first.

300+ new CVEs disclosed per quarter

02

Broken checkout at 2 a.m.

WooCommerce breaks after auto-updates every release cycle. Payment gateway fails on a Saturday night and you’re losing orders silently until Monday morning.

$847/hr average revenue loss for mid-size stores

03

Silent SEO bleed

Plugins bloat. Images stop optimizing. Queries slow. You lose 3 Lighthouse points per month — then traffic drops 40% in Q3 and you wonder why.

1-second slowdown = 7% drop in conversions

None of this happens when a senior NYC team is watching. See the levels of protection →

A Real Tuesday Night

3:00 a.m. — Gendermed calls. The site is down.

  1. 3:00 a.m.

    Phone rings. Gendermed’s director: “A major donation just stalled mid-portal. The donor is on the line with me.”

  2. 3:02 a.m.

    NYC on-call picks up. Logs into the payment gateway, WordPress transaction logs, and API dashboard. First look inside two minutes.

  3. 3:30 a.m.

    Root cause traced — a stale API token blocked the callback. Rotated, donation pushed through. Donor receipt sent.

  4. 9:00 a.m.

    Morning coffee. Director reads a one-paragraph recap: “Here’s what broke, here’s what we fixed, here’s what we’re doing so it never happens again.”

Gendermed weren’t lucky — we had their back. This has happened twice: once for a huge donation stuck mid-portal, and again when an unrecognized third-party charge hit their books and needed untangling. Both times we traced the source overnight and took the required action.

We watch 40+ data points on your site. Every minute.

Last 30 days across all clients — 0 ransomware · 99.98% uptime · 47 emergencies resolved before clients noticed.

The System

A System, Not a To-Do List.

Maintenance isn’t a checklist we run once a month. It’s a closed-loop system running behind your site every hour — with NYC humans in the loop whenever something needs judgment.

01

Monitor

24/7 scans on uptime, security, performance, SSL/DNS, and 40+ other signals. Nothing slips past without pinging someone.

02

Prevent

Weekly core, plugin, and theme updates tested in staging before hitting production. Patches go out within 24 hrs of a CVE disclosure.

03

Respond

When something does break, a senior NYC dev picks up within your tier’s SLA. Malware removed, rollbacks deployed, hotline answered.

04

Report

Plain-English monthly email: what we updated, what we fixed, what we’re watching, what we recommend next. No jargon, no guessing.

The Last 30 Days

Numbers, Not Adjectives.

These are rolling 30-day stats across every MetropolitanHost client site. The dashboard refreshes monthly — we post the real ones, good and bad.

99.98% Avg. uptime
23min Emergency response
847 Plugin CVEs patched
0 Sites hacked
120+ Active NYC clients
4.9/5 Client rating · 12 reviews
Design Agency · Growth plan

Slidesigma

Portfolio site, daily traffic from global design audience. Speed 3.2s → 0.8s. Uptime 99.99%. Zero malware incidents in 18 months of coverage.

Healthcare nonprofit · Pro plan

Gendermed

The 3 a.m. story above — that was them. Twice now: a major donation stuck mid-portal, and a mystery third-party charge that needed tracing. Both handled before morning, zero donations lost.

Customer review · Care plan

Mohammad Sinno

“They keep my site running quietly in the background. I don’t have to think about plugins, updates, or backups anymore — they just handle it. Best money I spend on the business each month.”

Levels of Protection

Pick Your Level. Sleep Easy.

Every level includes 24/7 monitoring on the same NYC stack. They differ by response speed, content + dev hours, and how proactive we get. Billed monthly, cancel anytime — or pay annually and save 20%.

Starter

Starter Plan

The lightweight monthly care plan — basic content on top of every-plan essentials from our NYC team.

$300/mo

or $2,880/yr — save $720 Billed once — you save $720 vs. monthly

7 of 22 services included

  • Maintaining Website security
  • WordPress updates & upgrades
  • Maintaining theme updates
  • Website Plugins maintenance
  • 1 post articles per month
  • 1 post scheduling per month
  • 1 hours of content edits per month
Learn more about Starter Plan Add to Cart
Essential

Care Plan

CMS/PHP updates, database optimization, and migrations on top of Starter — the essentials plan for growing sites.

$500/mo

or $4,800/yr — save $1,200 Billed once — you save $1,200 vs. monthly

10 of 22 services included

  • Maintaining Website security
  • WordPress updates & upgrades
  • Maintaining theme updates
  • Website Plugins maintenance
  • 2 post articles per month
  • 2 post scheduling per month
  • Maintaining Website platform/CMS/php Updates
  • 1 Site Migration per month
  • Database optimization
  • 3 hours of content edits per month
Learn more about Care Plan Add to Cart
Best Value

Business Plan

Analytics, SEO reporting, and 24/7 support on top of Care — for businesses that need eyes on performance.

$800/mo

or $7,680/yr — save $1,920 Billed once — you save $1,920 vs. monthly

14 of 22 services included

  • Maintaining Website security
  • WordPress updates & upgrades
  • Maintaining theme updates
  • Website Plugins maintenance
  • 2 post articles per month
  • 2 post scheduling per month
  • Maintaining Website platform/CMS/php Updates
  • 24/7 phone/email assistance
  • Support with website changes
  • 2 Site Migration per month
  • Database optimization
  • Monthly analytics summary
  • Search Engine optimization including monthly reports
  • 5 hours of content edits per month
Learn more about Business Plan Add to Cart
Most Popular

Growth Plan

Third-party support handling, on-page SEO, link building, and hosting included.

$1,000/mo

or $9,600/yr — save $2,400 Billed once — you save $2,400 vs. monthly

20 of 22 services included

  • Maintaining Website security
  • WordPress updates & upgrades
  • Maintaining theme updates
  • Website Plugins maintenance
  • 3 post articles per month
  • 3 post scheduling per month
  • Maintaining Website platform/CMS/php Updates
  • 24/7 phone/email assistance
  • We handle 3rd party support on your behalf
  • Support with website changes
  • 4 Site Migration per month
  • Database optimization
  • Malware removal
  • Monthly analytics summary (google, bing & Yahoo)
  • On page Seo optimization
  • link building to improve D.A
  • Search Engine optimization
  • Advance Search Engine optimization monthly reports
  • 5 hours of content edits per month
  • Monthly Hosting included
Learn more about Growth Plan Add to Cart
Premium

Pro Plan

Top-tier monthly management with managed server, multi-site support, and the full SEO + content suite.

$1,500/mo

or $14,400/yr — save $3,600 Billed once — you save $3,600 vs. monthly

22 of 22 services included

  • Maintaining Website security
  • WordPress updates & upgrades
  • Maintaining theme updates
  • Website Plugins maintenance
  • 4 post articles per month
  • 4 post scheduling per month
  • Maintaining Website platform/CMS/php Updates
  • Fully managed server support
  • Multi-site support
  • 24/7 phone/email assistance
  • We handle 3rd party support on your behalf
  • Support with website changes
  • 4 Site Migration per month
  • Database optimization
  • Malware removal
  • Monthly analytics summary (google, bing & Yahoo)
  • On page Seo optimization
  • link building to improve D.A
  • Search Engine optimization
  • Advance Search Engine optimization monthly reports
  • 5 hours of content edits per month
  • Monthly Hosting included
Learn more about Pro Plan Add to Cart
Included on Every Plan

Baseline Care, Always On.

Every tier — Starter to Pro — ships with these essentials. Higher tiers add hours, deeper SEO, and content production on top.

Daily offsite backups (30-day retention)
Security monitoring & malware scans
Uptime monitoring with instant alerts
SSL & DNS health checks
Monthly plain-English status report
Quick support response
Standard support hours 9 a.m – 9 p.m EST Monday through Friday
Emergency hotline 24 / 7 — Always On Included with Growth & Pro plans
The Honest Comparison

You Have Three Options. Only One Sleeps Tonight.

We have nothing against DIY or freelancers — we hired both ourselves when we were small. Here’s where each actually stands when your site goes down on a Friday night.

You (DIY) Random Freelancer MetropolitanHost
24/7 uptime monitoring Sometimes
Patches within 24 hrs of a CVE
Staging-tested updates before production
NYC senior-dev response Maybe
Monthly report in plain English “Update sent” email
Predictable monthly cost $150/hr, 2hr min
Keeps running when lead dev quits
Emergency response at 3 a.m. Growth+

You can hire a freelancer. You can learn WordPress yourself. But when a vulnerability drops on a Friday night and your freelancer is on vacation, you want a team. That’s us.

Why It Matters

Four Concrete Things You Get.

Not just peace-of-mind marketing copy. These are the outcomes you buy with a monthly fee — line-item measurable.

Peace of Mind

Your site is watched 24/7 by a senior NYC team — not a ticket queue, not an offshore rotation. Sleep easy knowing someone accountable is on it.

Performance Stays Fast

Monthly Core Web Vitals audits, speed tuning, and database optimization keep your site quick as it grows. No slowdowns creeping in over time.

Security Never Slips

Proactive WordPress + plugin patching, malware scans, firewall management, daily offsite backups with 30-day retention. Roll back in minutes if something goes wrong.

Predictable Cost

One monthly fee replaces ad-hoc dev invoices, emergency repair bills, and the productivity hit when your site goes down. Cancel anytime — no contracts.

Onboarding

Four Days From Sign-Up to Covered.

No discovery calls, no 30-day kickoff, no “let’s schedule a meeting to schedule a meeting.” Here’s the whole ramp.

Day 1

Sign up

Pick your level. Pay online. Kickoff email in your inbox within the hour.

Day 2

Onboarding form

Five minutes: domain, hosting access, stakeholder contacts. That’s it.

Days 2–3

Full audit

Security baseline, backup verification, monitoring setup. You get the audit report.

Day 4

You’re covered

Monitoring live. First real maintenance cycle runs the following week.

FAQ

The Honest Answers.

Cost“Isn’t $300/mo a lot for a small site?”

One hack, one broken checkout, or one day of downtime costs more than a year of this plan. $300/mo is the price of not thinking about it.

Risk“My site’s never been hacked — do I really need this?”

Neither had the 300 sites we’ve seen get compromised this year. Past safety isn’t future safety. This is insurance with a NYC team behind it, not a feature bundle.

Redundancy“My host already does backups. Why pay you?”

Your host backs up. They don’t patch your plugins, review CVEs, test in staging, remove malware, or call you at 3am. Different job, different team.

Commitment“What if I want to cancel?”

One click in your customer portal. Plan runs through the current billing cycle — no penalty, no pro-rata trick. We want customers who stay because it’s worth it.

Fit“Do you actually work with my host?”

Yes — Kinsta, WP Engine, SiteGround, Bluehost, Cloudways, DigitalOcean, managed or VPS. You don’t have to move. On Growth and Pro we can manage the hosting for you if you prefer.

Trust“What if you go out of business?”

Eight years in Brooklyn, 120+ active clients, no plans to go anywhere. But — everything we do is inside your WordPress admin and your host. You keep full access the whole time. Zero lock-in.

Hours“What if I need more content edits than my plan includes?”

Overages are billed at our NYC senior-dev rate in 30-minute blocks, always quoted before the work starts. If you need overages regularly, we’ll recommend the right upgrade — usually cheaper than the overage rate.

Speed“How fast can you actually start?”

Check out today, audit done by Thursday, monitoring live Friday. Mid-Friday at the latest. Same week cover.

One Last Thing

Your Site Will Break Eventually. The Question Is Who’s Awake When It Does.

Get NYC hands on your site this week. 4-day onboarding. Cancel anytime — no contracts, no games.

See Protection Levels Talk to a Human →

120+ NYC sites protected · 99.98% uptime · Cancel anytime · No contracts